Security notice

Official
communications

We’ve seen attempts to impersonate Patton Web Designs using look-alike email addresses. Here’s how to tell a genuine message from us apart from a fake one, and what to do if you’re unsure.

Last updated: October 21, 2026

01How we contact you

Apart from invoices and payment receipts (see below), all email from us is sent from addresses on our own domain, @pattonwebdesigns.com. That includes personal replies about your project and automatic messages, such as form confirmations, which may come from a no-reply address on the same domain.

Messages sent to our former Gmail address still reach us, but we always reply from an @pattonwebdesigns.com address.

02Invoices and payments

We send invoices and accept payments through Wix, a secure payment provider. These emails may come from a Wix address and show Patton Web Designs as the sender. Each one matches a quote or project we’ve already discussed with you.

Only pay through the secure link inside the invoice. If an invoice is unexpected, or the amount or details don’t match what we agreed on, contact us before paying.

03What we will never do

  • Email you from Gmail or any other free email service.
  • Ask for your passwords, login codes or full payment card details by email.
  • Ask you to pay through a personal account, gift cards or a payment app.
  • Send a surprise request to change where you send payments.
  • Threaten to take your website offline to pressure you into paying right away.

04Signs a message may be fake

  • The sender’s address is close to ours but not exact, such as a misspelling, an extra letter or a different ending like .co or .net.
  • The message pushes you to act quickly, pay right away or sign in through a link.
  • The reply-to address is different from the sender’s address.
  • It warns that your website or domain will go offline unless you pay immediately.

Impersonation emails are sent from outside services that have nothing to do with our accounts, and they often copy our name, logo or details from our website to look official. A logo or signature on its own doesn’t prove a message is real, so always check the sender’s address.

05If you’re not sure

  • Don’t reply, click links or open attachments.
  • Report the message as phishing in your email app.
  • Contact us through the contact form on this website to confirm whether a message is genuine. We’re always glad to check.

06Thank you

Thank you for your trust and for helping keep our clients safe.