The client
Josh Doggo is a dog walking and pet sitting business in Austin, Texas. Because Josh's schedule changes week to week, he needs to confirm every booking himself before saying yes.
The challenge
Off-the-shelf booking tools assume fixed time slots and instant confirmation. That doesn't work when one person is balancing walks, overnight stays and drop-in visits around a changing calendar.
Josh wanted to cut down on the back-and-forth texts it took to schedule each client and make it easier to take on more bookings, while keeping the final say on what he accepted and what it cost.
The solution
Using Wix Velo, we built a fully custom booking request system around how Josh actually works:
- For pet owners: a simple online form to request walks or sitting, with a quote shown upfront so there are no surprises.
- For Josh: a private dashboard listing every pending request, where he approves or declines each one based on his real availability.
The result
Booking requests now arrive through one organized system instead of scattered texts. Pet owners can request care any time of day, and Josh reviews, quotes and confirms each booking on his own terms.